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FAQ

We accept all major credit cards (visa, Mastercard, AMEX) and Paypal payments. Can I change or cancel my order once it has been placed? We want you to enjoy your items as soon as you can! Therefore, we would be unable to change or cancel an order once it has been placed. How will my order be shipped? Please review our shipping policies (here). Where are you located? We are located in Orlando, Florida, United States of America. How can we contact you? You can email us at support@simplystylez.com. Do you ship internationally? Yes! We ship worldwide. However, customs charges may apply in your country which would be charged to you by your postal service upon arrival in your country. How long will my order take to arrive? After your order has been processed, please allow 1-4 weeks for shipping (varies by location). We will send you a confirmation email with your tracking number once your package has been sent! (However, PLEASE make sure your shipping address information is entirely correct to ensure a faster, safer delivery!) Defective Product? If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, Allurefy will cover related costs to deliver a replacement. How can I be featured on your gallery page? Awesome! You may either e-mail us your photo directly, or tag us on social media. Usual Shipping Times United States - 10 - 15 Business Days Italy - 15-30 Business Days United Kingdom - 15-30 Business Days Denmark - 15-30 Business Days Finland - 12- 20 Business Days Czech Republic - 12- 20 Business Days Ireland -12- 20 Business Days Sweden - 15-30 Business Days Switzerland - 12- 20 Business Days Poland - 7- 15 Business Days Greece - 15-30 Business Days Spain - 10 - 15 Business Days Netherlands - 10 - 15 Business Days Norway - 12- 20 Business Days France - 10 - 15 Business Days Australia - 12- 20 Business Days Canada - 12- 20 Business Days New Zealand - 12- 20 Business Days Germany - 15-30 Business Days